For Households

Enhanced Cleaning Services

Judgement-free cleaning support for complex situations. Compassionate, professional, and confidential.

How We Can Help

Specialised cleaning services for situations that require extra care, understanding, and expertise.

Hoarding Support

Compassionate assistance for homes affected by hoarding, working at your pace.

Squalor Cleaning

Thorough cleaning for homes requiring intensive attention and care.

Deep Cleaning

Comprehensive cleaning beyond regular maintenance for challenging situations.

Ongoing Support

Regular follow-up cleaning to maintain progress and prevent relapse.

Our Approach

We believe in treating every person with dignity and respect, regardless of their circumstances.

Judgement-Free Approach

We understand that everyone faces different challenges. Our team provides compassionate, non-judgemental support.

Compassionate Team

Our enhanced cleaning team genuinely cares. They're understanding, patient, and simply want to make a positive difference.

Your Pace, Your Way

We work at a pace that suits you, respecting your boundaries and preferences throughout.

Our Commitments to You

  • We do not judge or make assumptions about your situation
  • We respect your privacy and maintain strict confidentiality
  • We work at your pace and respect your boundaries
  • We communicate openly and keep you informed
  • We focus on practical outcomes, not appearances

Safety Boundaries

We handle a wide range of situations, but some things fall outside our scope for safety reasons.

  • !Sharps and needles: If we encounter sharps, we stop work in that area and advise on specialist removal.
  • !Biohazards: Situations involving bodily fluids, chemical contamination, or biological hazards require specialist cleaning. We will advise and can refer.
  • !Structural damage: If the property has structural concerns (mould in walls, asbestos risk, pest infestation), we flag it and recommend the right specialist.

Our Process

We take the time to understand your situation and create a plan that works for you.

1

Initial Consultation

We discuss your situation confidentially and understand your specific needs and goals.

2

Detailed Plan

We create a customised cleaning plan that respects your priorities and timeline.

3

Compassionate Service

Our trained team works with care, keeping you informed and comfortable throughout.

4

Ongoing Support

We provide follow-up cleaning to maintain progress and support your wellbeing.

Pricing

$88incl. GST per hour, per person

Because every situation is unique, we recommend starting with a consultation. We will assess your needs and provide a detailed plan with a clear quote, so you know exactly what to expect.

Request a Consultation

You are not alone

Whatever your situation, we are here to help. Reach out for a confidential conversation about how we can support you.

Get in Touch

Are you a care provider or support coordinator? See provider-specific enhanced services

Frequently Asked Questions

Is my situation kept private?

Yes. Every consultation and service is confidential. We do not share details of your situation with anyone without your consent. Our team is trained in privacy and discretion.

Will you take photos of my home?

We only take photos if you give us explicit permission and if they are needed for documentation purposes (for example, before-and-after records for provider reporting). You control this entirely.

What if I am not ready to do everything at once?

That is fine. We work at your pace. Many enhanced cleaning plans are staged over multiple visits. You set the priorities and boundaries, and we respect them.

How is enhanced cleaning priced?

Enhanced cleaning is $88 inc GST per hour, per person. After an initial consultation, we provide a detailed plan and clear quote so you know exactly what to expect before any work begins.

Can this be funded through NDIS or another program?

If you are a participant in NDIS, CHSP, MyAgedCare, or a community housing program, your provider may be able to refer you to us directly. Visit our providers page for more information, or ask your support coordinator to get in touch.