For Care & Community Providers

Reliable, Compliant Service Delivery for Community and Care Programs

We partner with coordinators and support teams across Brisbane to deliver cleaning, gardening, and enhanced services that meet program compliance standards and treat every participant with dignity.

Self-managed participant or family member? Learn about our Support at Home services →

Programs We Support

We understand the documentation, compliance, and service-delivery standards required by each of these funding programs.

NDIS

National Disability Insurance Scheme

CHSP

Commonwealth Home Support Programme

MyAgedCare

Home Care Packages

QCSS

QLD Community Support Scheme

Veterans’ Affairs

DVA-funded home services

Community Housing

Social & transitional housing

Our Services for You

Tailored services designed specifically for your needs and requirements.

Provider-Ready Operations

Our systems and processes are built to support your compliance obligations, so you can refer with confidence.

Police-Checked Staff

Every team member holds a current National Police Check and Blue Card. We verify credentials before any staff member enters a participant’s home.

Incident Reporting

Structured incident and hazard reporting with same-day notification to coordinators. Full documentation provided for your compliance records.

Infection Control & WHS

Staff trained in infection control protocols, PPE usage, and workplace health and safety. Procedures aligned with current health guidelines.

Documentation & Communication

Service completion notes, photo records where required, and direct communication channels with your coordination team.

How Referrals Work

A straightforward process designed to get services started quickly and keep coordinators informed at every stage.

1

You send us a referral

Email or call with client details, service requirements, and any specific needs or access information.

2

We confirm scope and schedule

We review the referral, confirm pricing against your funding line items, and agree on a service schedule.

3

Service delivery begins

Our vetted team delivers services on schedule with full compliance documentation and completion reporting.

4

Ongoing reporting and review

Regular service reports, open communication with coordinators, and scheduled reviews to adjust as participant needs change.

What We Need From You

To get a referral started, please have the following information ready:

  • Client address and preferred service day / time
  • Access notes (keys, lock boxes, entry instructions)
  • Risk notes (pets, mobility aids, behavioural considerations)
  • Funding line items or budget codes, if applicable

Ready to discuss provider services?

We work with coordinators and support teams to scope services, confirm pricing, and get delivery started quickly. Let's talk about how we can support your participants.

Discuss Provider Services